indiboi.com

A couple of times over the last week or two I’ve noticed compile errors when updating software in Gentoo. I finally decided to reboot to do memtest, and to my horror I had hundreds of errors. My fancy G.SKILL memory has failed.

I go to their website to get RMA information, shouldn’t be a problem since the memory has a lifetime warranty. I then remember that part of the reason for going the G.SKILL route with Newegg was that they offered replacement for a year after purchase. Using Newegg seemed to be a better idea.

So, I file the RMA, and even use their ‘buy the UPS label’ thing (which I’m still waiting on) only to then realize that my memory is out of stock and won’t be back in stock until the 21st or so. The problem is that if the product is out of stock when they receive it they can’t replace it, they simply refund the money. This seems like a reasonable thing, except when it’s memory absolutely critical to your computer running and even doing a RMA at all is going to be horrific. The UPS label will expire and be refunded if not used in a week, and the RMA itself will expire within two weeks. Agh! I shouldn’t have been so quick to get this all started. The big kicker, if all that wasn’t enough, is that if I have to buy it all over again, I’ll have to pay shipping again, but… Newegg doesn’t offer 1 year replacement on memory any more! Agh!

Maybe I’ll be lucky and the memory will suddenly become available. Either way, I can’t compile anything in Gentoo until I get it replaced.